Terms of Service

Terms and conditions for using our research services and website

Last updated: August 7, 2024

Acceptance of Terms

By accessing and using the TechPulse website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services. By using our services, you represent that you have the legal capacity to enter into this agreement and that you will comply with all applicable laws and regulations.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms, and your agreement to these terms will be treated as the agreement of the organization.

Description of Services

Research Services

TechPulse provides:

  • Independent blockchain research and analysis
  • TRX performance metrics and usage analytics
  • Wallet comparison and security analysis
  • Custom research reports and consultation
  • Educational content about blockchain technologies
  • Protocol upgrade analysis and impact assessments
  • Market trend analysis and forecasting
  • Technical documentation and white paper reviews
  • Regulatory compliance guidance
  • Risk assessment and mitigation strategies
  • Due diligence services for blockchain projects

Service Limitations

Our services are provided for informational and educational purposes only. We do not provide:

  • Financial advice or investment recommendations
  • Legal or regulatory compliance advice
  • Guarantees about cryptocurrency performance
  • Technical support for blockchain platforms
  • Trading signals or market timing advice
  • Tax or accounting advice
  • Personal financial planning services
  • Insurance or risk management products
  • Custody or wallet services
  • Exchange or trading platform services

Service Availability

We strive to maintain continuous service availability but reserve the right to:

  • Modify, suspend, or discontinue services at any time
  • Perform scheduled maintenance and updates
  • Restrict access for security or legal reasons
  • Update service features and functionality
  • Change pricing and service terms with notice
  • Terminate services for violation of terms

User Responsibilities

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to our systems
  • Distribute malware or engage in harmful activities
  • Impersonate others or provide false information
  • Interfere with the proper functioning of our services
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access our services without permission
  • Engage in activities that could damage our reputation
  • Violate the privacy or security of other users
  • Use our services to compete with our business

Information Accuracy

You are responsible for:

  • Providing accurate information when contacting us
  • Maintaining the confidentiality of any account information
  • Notifying us of any unauthorized use of your information
  • Using our research responsibly and ethically
  • Verifying information before making decisions based on our research
  • Understanding the limitations of our services
  • Complying with applicable laws in your jurisdiction
  • Respecting intellectual property rights
  • Maintaining appropriate security measures

Professional Conduct

When using our services, you agree to:

  • Conduct yourself professionally in all interactions
  • Respect our staff and other users
  • Provide constructive feedback and suggestions
  • Report any issues or concerns promptly
  • Follow our communication guidelines
  • Respect confidentiality agreements
  • Use our services in good faith

Intellectual Property Rights

Our Content

All content on this website, including but not limited to text, graphics, logos, research reports, and software, is the property of TechPulse and is protected by copyright and other intellectual property laws.

Our research methodologies, analytical frameworks, and proprietary data models are trade secrets and confidential information protected under applicable laws.

Usage Rights

You may:

  • View and download content for personal, non-commercial use
  • Share our research with proper attribution
  • Quote our content with appropriate citations
  • Use our research for educational purposes
  • Reference our findings in academic or professional work
  • Print content for personal reference

You may not:

  • Reproduce, distribute, or republish our content without permission
  • Use our content for commercial purposes without authorization
  • Modify or create derivative works from our content
  • Remove copyright notices or attribution
  • Claim ownership of our intellectual property
  • Use our trademarks without permission
  • Reverse engineer our methodologies
  • Create competing services using our content

User-Generated Content

If you provide feedback, suggestions, or other content to us:

  • You grant us a non-exclusive license to use such content
  • You represent that you have the right to provide such content
  • You waive any moral rights in such content
  • We may use your content to improve our services
  • We are not obligated to use or respond to your content

Payment and Billing Terms

Payment Processing

For paid services:

  • Payment is required before service delivery
  • We accept various payment methods as specified
  • All prices are in British Pounds (GBP) unless otherwise stated
  • Prices may be subject to applicable taxes
  • Payment processing is handled by secure third-party providers
  • We do not store payment card information
  • Invoices will be provided for all transactions
  • Payment disputes must be raised within 30 days

Refund Policy

Refunds may be considered in the following circumstances:

  • Service delivery failure due to our error
  • Cancellation within 24 hours of purchase
  • Technical issues preventing service access
  • Duplicate payments or billing errors
  • Unsatisfactory service quality (case-by-case basis)
  • Legal or regulatory requirements

Disclaimers and Limitations

No Financial Advice

Our research and analysis are provided for informational purposes only and should not be construed as financial, investment, or trading advice. Cryptocurrency investments carry significant risks, and you should conduct your own research and consult with qualified professionals before making any investment decisions.

Past performance does not guarantee future results. Market conditions can change rapidly, and our analysis may become outdated. We do not guarantee the accuracy, completeness, or timeliness of our research.

Limitation of Liability

To the fullest extent permitted by law, TechPulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

We are not responsible for:

  • Internet connectivity issues
  • Third-party service failures
  • Force majeure events
  • Government actions or regulations
  • Technical difficulties beyond our control
  • Market volatility or external factors
  • User error or misuse of services

Third-Party Content

Our services may include links to third-party websites or reference third-party information. We do not endorse or assume responsibility for:

  • Third-party content accuracy or reliability
  • Third-party website security or privacy practices
  • Third-party service availability or performance
  • Third-party business practices or policies
  • Transactions with third parties

Termination

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

Grounds for termination include:

  • Violation of these terms of service
  • Fraudulent or illegal activity
  • Abuse of our services or staff
  • Non-payment of fees
  • Security threats or breaches
  • Misuse of intellectual property
  • Violation of applicable laws
  • Interference with service operations

Termination by You

You may terminate your use of our services at any time by:

  • Discontinuing use of our website and services
  • Contacting us to close your account
  • Following any specific termination procedures
  • Requesting deletion of your personal information

Effect of Termination

Upon termination, your right to use our services will cease immediately. All provisions of the terms which by their nature should survive termination shall survive termination, including:

  • Intellectual property rights
  • Disclaimer and limitation of liability
  • Indemnification obligations
  • Governing law and dispute resolution
  • Payment obligations for services received

Governing Law and Dispute Resolution

Applicable Law

These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation if direct negotiation fails
  • Binding arbitration under English law
  • Courts of England and Wales as a last resort

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Phone: +44 203 149 2673
  • Email: research@techpulse.co.uk
  • Address: 87 Denmark Hill, Camberwell, London SE5 8RS, UK
  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM GMT
  • Response Time: We aim to respond within 2 business days